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"Looking
Out for Your Own Best Interests"
by
Elizabeth Clauhsen, Partner and Managing Director
Savoy
Partners
A few guidelines
for you:
- Every professional
should always have a well-written resume on hand, ideally
up-to-date, or easily put into that state. In the same way that
you wouldn't be without a business card, you should always be
able to produce a resume on short notice. As has often been proven,
"Chance favors the prepared mind," and preparation in this case
means you can get a high quality resume out the door very quickly.
It should be accurate and honest, but also flattering. This is
your ultimate advertisement for yourself, and often the first
and only item that will introduce you to others you've yet to
meet. Remember the old saying that "you never get a second chance
to make a good first impression?" That absolutely applies to your
resume.
- It has been
estimated by the Wall Street Journal, and other qualified
observers, that somewhere between 25-33% of the most attractive
jobs at the middle to upper levels are filled via executive
search firms. Those percentages can even be higher in early
stage, turnaround or change of regime situations. (The balance
of the positions are staffed by internal promotions, employee
referrals of external candidates, and the companies' own direct
recruiting efforts via advertising/web site postings/career fairs
and the like.)
- The vast
majority of searches we handle are for newly created and/or upgraded
positions. Some of these openings may be posted on proprietary
websites (the companies' own or those of professional interest
groups/associations), but for the most part they are never
advertised in any way. Therefore, it behooves you to be in
the resume files of the top search firms in your specialty/industry
area. Similarly, networking with people who are employed by, or
consult to, a company that could be of potential interest to you
as an employer is also important. You need to develop an "inside
track" in order to improve your chances of learning about hidden
opportunities.
- As a reminder,
retained executive search firms are hired by companies to find
people with very specific skill sets; search firms find people
for jobs, not jobs for people. Therefore, do not take it personally
if the resume you submit to a recruiter is not acknowledged with
either a letter or a phone call. Any good firm will keep you on
file if you have substantive credentials and contact you if and
when they have something that could potentially be a match of
interests and qualifications; they just can't afford to take the
time to deal with you now, if you're not on the mark for a current
search. The more relevant firms you can file with, the better,
because it is very hard for search executives to predict what
clients will ask them to look for next; but you can be sure that
all well-run recruiting organizations carefully tend their databases.
One resume can be of great value (time and money) to them if it's
the right match.
- You may initially
feel disappointed if you finally do get a call from a search person
and then find out that he/she doesn't have something exactly on
the mark for you but wants to "source" you for referrals
to others you know who may meet the specification. This can be
a good investment of your time, for it gives you not only the
chance to develop a personal interaction with the executive recruiter,
it also can be a great opportunity to do a favor for someone you
like and respect . . . which he/she may later have the chance
to return. I know some very busy and quite successful executives
who are particularly proactive in referring potential candidates
and it has served them extremely well, for they have: introduced
acquaintances to life-changing opportunities they might never
have heard about otherwise and those individuals are most grateful
as a result; built relationships with search executives who will
be predisposed to keep them in mind for other positions; and last,
but not least, continued to increase their knowledge about the
competitive landscape and the compensation packages therein.
- Try never,
ever to have an interview with a search professional or a
client company unless you are ready, willing and able to properly
prepare for the discussion and put your best self forward.
The search person will become your ambassador, and both of your
reputations will be on the line when you go to visit one of his/her
clients. With both parties, even if the specific job you are discussing
turns out not to be the right one for you, there may well be other
opportunities in the wings, with either another of the search
firm's clients, or perhaps even within this current client company
itself. Many of the searches we have undertaken result in more
than one hire; we fill the assignment but also have a secondary
placement of a candidate who wasn't quite right for the initial
role, but was so impressive that our client found a spot for him/her
elsewhere in the corporation.
- Probably
the most common complaint we hear from clients about candidates
(whose resumes they have received and approved of beforehand)
when things don't go well during a meeting is that he/she "didn't
seem to have enough fire in the belly," or other words to
that effect. You should prepare for an interview like you would
for a speech; that is, it is incumbent upon you to impress the
audience. You shouldn't go unless you are ready to perform.
- Another criticism
will be that he/she "didn't ask enough questions." Clients
will interpret that as a sign of disinterest and/or lack of good
homework. Some senior executives will also take it as a bit of
a slight in that they've given up some of their valuable time
for you, but didn't feel like they received quid pro quo.
- On the flip
side, client executives can have off/distracted days, not be great
interviewers or simply have a lack of inter-personal compatibility
with a candidate. That's OK - it's human nature and, while disappointing
to all involved, it is to be expected from time to time.
- You will
find that many high quality firms - ourselves included
- guarantee the performance (for at least six months and
as long as twelve) of any candidate a client hires at our recommendation.
Therefore, the last thing we want to do is urge you to pursue
and accept something that you don't feel is really right for you.
It is much less painful - though far from painless - to have a
turn down/rejection, than it is to have an acceptance that will
lead to a subsequent, unhappy parting of the ways. Candor on your
part will always be appreciated and respected; the opposite will
hurt all of us. Honest candidates will be invited back to another
dance; those who mislead will not.
- And while
we're on the topic of candor, it is astounding to us how
many otherwise seemingly bright and successful individuals haven't
gotten - accepted? - the message about the absolute necessity
of honesty with regard to professional and compensation history.
For example, I still see resumes where people will list what appear
to be graduate degrees (usually without a date), when, in fact,
they've only done some coursework. A successful candidacy can
get derailed if we and/or our client believes there was deception
involved. Furthermore, many companies also require finalists (even
those with multi-hundred thousand dollar, or more, compensation
packages) to fill out an "application form" of some sort, even
though we have already submitted a great deal of information about
the candidate and his/her history. The reason for this additional
step is that by signing it you are swearing that all data thereon
is accurate; if it turns out not to be, that could be grounds
for dismissal from your employer. (And we've just seen another
few very sad cases of that nature make the business press.)
- Over all,
keeping yourself connected to the matchmakers, can be very informative
at minimum and, at maximum, may open doors for you to life-changing
possibilities.
Wishing you
the very best of experiences during your explorations.
About
the Author:
Elizabeth
Clauhsen is a Partner and Managing Director with Savoy Partners,
ranked by the Washington Business Journal/Washington Post for many
years as one of the "Top Ten" retained executive search firms in
the greater metropolitan area. She has also worked on "the other
side of the table," having held prior executive/professional positions
with Salomon Brothers, Strategic Planning Associates and Booz/Allen/Hamilton.
Savoy's clients have included Fortune 100 companies and leading
professional services/consulting firms, as well as a number of early-stage,
entrepreneurial enterprises. Savoy is known for its expertise in
technology-based businesses, for both the commercial and government
sectors, and also has long been active in the national defense/homeland
and international security areas.

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